TwoArrowsUP

Privacy Policy

Effective date: July 30, 2026

TwoArrowsUP develops and publishes mobile games and apps, including RootFather and future titles. This Privacy Policy explains how information may be collected, used, processed and protected when you use our games, apps and website.

In this Privacy Policy, “we”, “us” and “our” refer to TwoArrowsUP, the developer and operator of its games, apps and website.

1. Information We Collect

• Analytics and gameplay data: We use Unity Analytics and Google Analytics for Firebase to understand how our games are used. These services may process gameplay events, feature interactions, session information, app version, device and operating system information, country or approximate location, installation identifiers and other technical usage information.
• Crash reports and diagnostics: We use Firebase Crashlytics to identify crashes and improve stability. Crash reports may include stack traces, relevant application state, device metadata, app version, operating system information, installation identifiers and diagnostic information related to a crash.
• Advertising: Our games use third-party advertising services such as Google AdMob. Advertising providers may process device identifiers, IP address, advertising interactions, app usage information and other technical data to deliver, measure and improve personalized or contextual advertising, depending on your consent, location and device settings.
• Purchases: When you purchase in-app items, such as “Leaf” premium currency, the transaction is processed by Google Play or the Apple App Store. We do not receive or store your complete credit card or payment account information.
• Game progress: Progress, scores, achievements, settings, virtual currency and unlocked items may be stored locally on your device or through supported platform cloud-save services so that your progress can be saved or restored.
• Website information: Our website at twoarrowsup.com and its hosting providers may process standard technical logs, such as IP address, browser type, device type, requested pages, date and time of access and security-related information.
• Information you provide: If you contact us by email, we may receive your email address, message and any information you choose to include.

2. How We Use Information

• To provide gameplay features and maintain game functionality.
• To save and restore game progress, settings, achievements and purchased or unlocked content.
• To understand how players use our games and which features are useful or need improvement.
• To monitor performance, diagnose crashes and fix technical problems.
• To display advertisements and provide in-game rewards for eligible rewarded advertisements.
• To measure advertising performance and understand the effectiveness of promotional campaigns.
• To process and verify in-app purchases.
• To prevent fraud, abuse, cheating and security incidents.
• To respond to questions, support requests and other messages.

3. Third-Party Services

Our games and apps may use services provided by third parties, including:

• Google AdMob
• Google Analytics for Firebase
• Firebase Crashlytics
• Google Play and Google Play Games Services
• Apple App Store and related Apple platform services
• Unity Analytics and other Unity Gaming Services used by the application

These providers may process information according to their own privacy policies and terms:

• Google Privacy Policy
• Unity Privacy Policy
• Apple Privacy Policy

4. Advertising and Consent

Depending on your location, you may be asked to make choices regarding personalized advertising and related data processing. When available, you can review or change these choices through the consent options provided in the application or through your device and platform settings.

You may also be able to reset or limit the use of your device’s advertising identifier through Android or iOS privacy settings.

5. Children’s Privacy

Our games are intended for a general audience and are not specifically directed to children under the age of 13. We do not knowingly ask children under 13 to provide personal information directly to us.

If you are a parent or guardian and believe that a child has provided personal information directly to us, please contact us so that we can review and, where appropriate, delete it.

6. Data Sharing

We do not sell your personal information.

Limited information may be processed by service providers such as Google, Firebase, Unity, Google Play, Apple and website hosting providers for advertising, analytics, crash reporting, purchases, cloud-save functionality, security and other application services.

Information may also be disclosed where required by law, to protect legal rights, investigate fraud or abuse, or protect the security of users and our services.

7. Data Retention

Information is retained only for as long as reasonably necessary to provide the relevant service, analyze game performance, maintain security, comply with legal obligations and resolve disputes.

Retention periods may differ between third-party providers and may be controlled by their own settings, policies and legal requirements.

8. Your Rights

Depending on your location, including the EU or EEA under the GDPR and California under applicable privacy laws, you may have rights regarding access, correction, deletion, restriction or objection to certain processing of personal information.

To submit a privacy request, contact us at info@twoarrowsup.com . We may need sufficient information to identify the relevant records and verify the request.

Some information is controlled directly by third-party providers or platform accounts and may need to be managed through their respective privacy tools or account settings.

9. External Links

Our games, apps and website may contain links to social media platforms, app stores or other third-party websites. We are not responsible for the content or privacy practices of those third-party services. Their own privacy policies apply when you visit or use them.

10. Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse or alteration. However, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our games, services, legal requirements or data practices. Updates will be posted on this page with a revised effective date.

12. Contact

If you have questions or requests concerning this Privacy Policy, please contact us:

Email: info@twoarrowsup.com